1) Are there any special offers?
Yes, we always have special offers on our water coolers. Please contact Prestige Water and find out about it!
2) Does Prestige Water have a reward for a referral?
Yes, if you (a Prestige Water customer) refer a friend, you and your friend will receive a FREE cartridge worth $60.00 each.
3) Any more deals?
We proudly distinguish ourselves from others with Quality, Service, Reliability and of course great-tasting water. To assure you are getting the best advice and service, we reward you if you return our "Feedback form" within 2 weeks after purchasing our water cooler. If you do so you will get a $15.00 discount on your first cartridge replacement.
4) What if I buy more than one water cooler at the same time?
Please contact Prestige Water for a custom-made deal!
5) When do I get my water cooler delivered?
Your water cooler will be delivered within a few days. We deliver to your office or home.
6) Are there any charges for delivery?
No, your water cooler will be delivered to your door for free.
7) Is it easy to set up the water cooler?
Yes, just follow the instructions, step by step. It is very simple and takes up to 10 minutes of your time.
You also follow these instructions if you move office or house.
8) What is the lifetime of the cartridge?
The lifespan of the cartridge is depending on the usage of the water cooler and the quality of your tap water/tank water. For example:
For a business with up to 20 people, we recommend a filter change every 6 months.
For a family of 3 or 4 people, a filter changes every 9 or m12 months.
Prestige Water will advise the cartridge replacement time in your situation.
9) What is the cost of a cartridge?
The cartridge replacement cost is $60.00 (Delivery and GST inclusive)
10) How can we contact Prestige Water?
You can contact us on the Contact Us Page and we will get back to you as soon as we can.